Platform · Module
Metering & Subscriptions
Entitlements, usage meters, budgets, invoices and agency rebilling in one place
Metering & Subscriptions turns what a tenant or partner buys into enforced entitlements and limits, measures usage accurately and bills correctly. It handles trials, changes, dunning and cancellation without ever losing data.
From purchase to permission
Plans, plan items, subscriptions and add-ons compile into entitlements. The entitlement compiler is deterministic, idempotent and versioned, and every app checks it before acting. If a module is not subscribed, its Actions return a clear NOT_ENTITLED error instead of failing silently.
Usage you can see and cap
Meters cover seats, contacts and records, messages per channel, AI credits, agent usage credits, storage and API calls. Fast counters are reconciled hourly with stored usage records, and billing uses reconciled records only. Soft limits warn at 80% and 100%; hard limits return LIMIT_REACHED without deleting data. Trials run per app or module with conversion and a read-only grace period. A usage dashboard shows consumption by meter, workspace, agent and period.
Agencies and rebilling
Planned for Wave 2: a partner wholesale subscription with pool allocation to sub-accounts, client price lists and a margin report; white-label invoices on the agency's behalf; and per-client rebilling of pass-through costs such as WhatsApp, SMS, voice and model provider costs.
Invoices and payments in India
One3's own invoices are planned with a gapless series per financial year, GST breakdown, buyer GSTIN and e-invoice IRN where applicable (to verify). Payments are planned by card, UPI including AutoPay mandates where supported, and bank transfer (to verify). Dunning moves from reminders to grace, then read-only, suspended and termination.
Fair changes
Self-serve checkout, immediate prorated upgrades, period-end downgrades, add-ons with prerequisite checks and seat reductions are planned for Wave 2. Unsubscribing shows an impact preview, keeps a read-only grace period and an export, and restores instantly on resubscribe. Budgets per workspace and meter can auto-pause non-critical AI at a hard cap. No prices are defined in the plan.
Later waves add enterprise contract overrides, outcome-based billing lines, an all-employee licence mode and pay-as-you-go consumption with a monthly cap.
Features
What Metering & Subscriptions includes
Catalog seed
Apps, modules, permissions, role templates and meters loaded at boot. W0.
Plans and subscriptions
Versioned plans; subscription items for apps, add-ons, standalone modules, seat packs, meters and agent rentals. W1.
Entitlement compiler
Deterministic, idempotent and versioned; emits an entitlements-changed event. W1.
Usage meters
Seats, records, messages per channel, AI credits, agent credits, storage and API calls. W1.
Reconciled usage
Fast counters reconciled hourly; billing uses reconciled records only. W1.
Soft and hard limits
Warnings at 80% and 100%; hard limits that never delete data. W1.
Trials
Per app or module with end date, conversion and read-only grace. W1.
Seat types
Full seats per app, a light pool, portal monthly active users and agent seats. W1.
Usage dashboard
By meter, workspace, agent and period. W1.
Partner pools and margin report
Wholesale subscription, pool allocation, client price lists and margin reporting. W2.
GST invoices and payments
Gapless series, GST breakdown, IRN where applicable, cards, UPI AutoPay and bank transfer (to verify). W2.
Dunning
Reminders, grace banner, read-only, suspended, termination. W2.
Self-serve changes and unsubscribe
Checkout, prorated upgrades, period-end downgrades, impact preview, export and instant restore. W2.
Budgets and auto-pause
Budgets per workspace and meter with auto-pause of non-critical AI at a hard cap. W2.
Workflow
Agency rebilling month-end
- 1
Usage is reconciled per client sub-account.
- 2
Pass-through costs are applied with the client price list.
- 3
The margin report shows agency margin per client.
- 4
White-label invoices are produced for each client.
AI
AI skills and Digital Employees
Usage anomaly detection
Flags unusual consumption by meter, workspace or agent. Advisory. W2.
Plan-fit suggestions
Suggests a better-fitting plan; purchase stays a human decision after a preview. W2.
Digital Employees that use this module
- AI Agent Governance Auditor
They act through the same governed Actions as people; risky steps wait for approval.
Frequently asked questions
What happens when I hit a limit?
You get warnings at 80% and 100%. At a hard limit, new usage returns a clear limit error, but no data is deleted.
How are AI costs billed?
The plan separates model-cost AI credits from Action and outcome metering. Exact prices and carry-over rules are open decisions and will be published as policy.
Can agencies resell with margin?
Planned for Wave 2: pool allocation to sub-accounts, client price lists, white-label invoices and a margin report.
See Metering & Subscriptions in your workflow
Tell us about your team and the outcomes you want. We will walk you through the apps, the Digital Employees and the plan for your industry.