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ONE3.ai

Glossary

Outcome Contracting

The module that defines billable outcomes, attribution, exclusions, disputes and credit notes for performance pricing.

Outcome Contracting turns performance-linked pricing into auditable contracts. Each outcome contract defines the Goal Contract version, the billable outcome definition, the canonical business key rule, evidence sources, a frozen baseline, the attribution rule and window, exclusions (seasonality, discounts, existing pipeline, offline sales, client delays), the evidence method, minimum sample, dispute window, refund and credit rules, a monthly bonus cap, fraud controls and an appeal process.

A bonus that depends on incremental value may be billed only against a final, reviewed experiment. Lite fields arrive in W2; the module in W3; outcome-priced plans only after a gate covering reconciliation, dispute rate, ledger invariants, independent methodology review and counsel sign-off.

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