Industry Edition · I-15
Bookings, home collection, barcode tracking and report delivery for labs.
The Diagnostics Lab Edition is planned for pathology and diagnostic labs. It covers the test catalogue, home sample collection, barcode tracking, turnaround time, report delivery on WhatsApp and doctor referrals.
Diagnostic labs win on turnaround time and trust. A sample must be collected on time, tracked without error and reported quickly to the patient and the referring doctor. The Diagnostics Lab Edition is designed to keep that chain on one record.
How the work runs
- Test catalogue. Tests and packages carry prices, sample types, preparation instructions and target turnaround times.
- Bookings and home collection. Calendar & Booking takes walk-in and home-collection slots. Phlebotomists get routes and appointments for the day.
- Barcode tracking. Each sample gets a barcode at collection. Its status moves from collected to received to processed to reported, so delays are visible.
- Turnaround time. Dashboards show TAT per test and per branch, and flag samples at risk of missing the promise.
- Reports. Approved reports are delivered on the WhatsApp channel or a download link, with the patient's consent. Vision AI can help read documents such as prescriptions at intake.
- Doctor referrals. CRM tracks referring doctors and their patients' bookings.
- Billing and stock. Billing & Invoicing raises bills and records payments. Inventory & Warehouse tracks reagents and consumables by batch and expiry.
Digital Employees
An AI Clinic Front Desk Agent (non-clinical) books tests, sends preparation instructions and answers billing questions. It gives no medical advice and does not interpret results. An AI Field Service Dispatcher plans home collection routes. An AI Inventory Replenishment Specialist drafts reagent reorders. They work for lab staff under supervision. Reports are released only by authorised lab personnel.
Compliance
Lab accreditation standards such as NABL (optional), health data consent and ABDM integration are pointers to confirm with counsel.
Challenges
What this Edition is designed to solve
Missed home collections
Phlebotomist schedules and routes are managed by phone.
Lost or delayed samples
Without barcode tracking, delays are found only when patients complain.
Slow report delivery
Reports wait for pickup or manual sharing.
Referral relationships
Doctor referrals are not tracked or acknowledged.
Industry records & flows
Built around your records
- Test catalogue
- Home sample collection
- Sample barcodes
- Turnaround time (TAT)
- Report delivery
- Doctor referrals
- Reagent stock
Workflow
Home collection to report
- 1
Patient books a home collection
- 2
Preparation instructions are sent
- 3
Phlebotomist collects and scans the barcode
- 4
Sample is received and processed at the lab
- 5
Authorised staff release the report
- 6
Report is delivered on WhatsApp with consent
Workflow
TAT watch
- 1
Dashboard tracks each sample against its TAT
- 2
At-risk samples are flagged to the lab supervisor
- 3
Supervisor reprioritises the run
- 4
Patient is updated if a delay is expected
Digital Employees
Agents you could rent for this industry
Regulatory pointers
Rules this Edition is designed around
- Lab accreditation standards such as NABL (optional). Verify with counsel.
- Health data consent requirements. Verify with counsel.
- ABDM integration scope. Verify with counsel.
These are pointers for review with counsel, not legal advice. Each is verified before the Edition is sold.
Frequently asked questions
Is the Diagnostics Lab Edition available today?
Not yet. The Diagnostics Lab Edition is planned for wave W4. Each Industry Edition needs three signed design partners in that industry, a named domain expert and counsel sign-off before it is built.
Will the AI interpret test results?
No. Agents in this Edition are non-clinical. They handle bookings, logistics and billing questions. Reports are released by authorised lab staff.
Can reports go to the referring doctor?
The design supports sharing reports with referring doctors when the patient has consented.
Build the Diagnostics Lab Edition with us
Each Edition starts with signed design partners from the industry. Tell us how your business runs.