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IT & Security · Workflow

Lost or stolen device

A reported loss locks the device, assesses data sensitivity and routes any wipe to a human approver with a second factor.

Step by step

Each step is a governed Action: it is permission-checked, logged, and either reversible or compensated.

  1. 1

    Employee reports the device stolen, for example on WhatsApp

  2. 2

    Lost mode and lock are applied, pre-authorised for the owner's report

  3. 3

    Data sensitivity is assessed from device groups and apps

  4. 4

    Wipe proposal with reason and legal basis goes to the Approvals Inbox

  5. 5

    IT manager approves with a second factor and the wipe command is confirmed

  6. 6

    Security incident is proposed if classified data was present

  7. 7

    Asset status is set to stolen and a replacement is offered

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