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Facilities & ESG · Module

EHS

Near-miss reporting by voice, investigations, CAPA and digital permit-to-work

Planned · Years 4–5 (W5)Sold as: Add-onC-131

EHS lets anyone report hazards, near-misses and incidents by voice or photo in their language, then runs investigations, CAPA, inspections and risk assessments. Digital permit-to-work checks competence, isolation and conflicts before a named issuer signs.

What it does

EHS is planned for W5 to bring environment, health and safety work onto the same records as sites, visitors, assets and people. Observations and near-misses — unsafe acts, unsafe conditions and good practice — can be reported on the web, mobile, WhatsApp (voice or photo), a QR code at the location or a kiosk, with an anonymous option per site policy. AI transcribes and translates voice, extracts who, what, where and when, and proposes a classification and potential severity with citations. A person confirms.

Incidents to verified CAPA

Incident reporting covers injury and illness, property damage, environmental release, fire, security and vehicle events, with minimal initial fields. Configurable classes (first aid, medical treatment, restricted work, lost time, dangerous occurrence) and jurisdiction packs support statutory reporting (to verify). Investigations use templates for 5 Whys, fishbone and barrier analysis. CAPA carries owner, due date, hierarchy-of-controls tag, evidence and an effectiveness verification step.

Control of work

Permit-to-work covers hot work, work at height, confined space, electrical isolation and LOTO, excavation, lifting and chemical handling: request, risk assessment, checks, issue, handover, suspend and close, with a named issuer and area owner. SIMOPS conflict detection blocks overlapping incompatible permits in the same zone and time. Isolation records capture lock numbers and zero-energy verification. Stop-work authority lets anyone stop work from mobile or WhatsApp and suspends linked permits.

Contractors, inspections and registers

Contractor pre-qualification, worker competence and induction validity link to the visitor gate. Inspections run from templates offline with scoring and photo evidence; failed items raise CAPA. HIRA and JSA risk assessments, toolbox talks, statutory registers, environmental consent conditions, chemical registers with SDS, PPE management, management of change and behaviour-based safety observations complete the module.

Safety stays human

The AI proposes and prepares. It never classifies final severity, issues permits or closes incidents. Safety KPIs use configurable formulas and leading indicators such as near-miss rate and CAPA on time.

Features

What EHS includes

Observation and near-miss reporting

Web, mobile, WhatsApp voice and photo, QR at location and kiosk, with an anonymous option and Indian-language voice.

Incident reporting

Injury, illness, damage, environmental release, fire, security and vehicle incidents with minimal initial fields and immediate actions.

AI report structuring

Transcribes and translates voice, extracts key facts and proposes classification and potential severity, citing the transcript and photo.

Incident classification packs

Configurable classes and jurisdiction packs for statutory classes (verify).

Investigation and root cause

Team, timeline, witness statements, evidence and 5 Whys, fishbone and barrier analysis templates.

CAPA with effectiveness verification

Owner, due date, hierarchy-of-controls tag, evidence, extension approvals and a verification step.

Inspections and checklists

Fire, housekeeping, PPE, electrical, scaffolding and forklift templates; offline; scoring; failed items raise CAPA.

Hazard register and risk assessment

HIRA and JSA templates with configurable likelihood × severity matrix, controls, residual risk and review dates.

Permit-to-work

Hot work, height, confined space, LOTO, excavation, lifting and chemical permits with a named issuer and area owner.

Permit conflict detection (SIMOPS)

Blocks overlapping incompatible permits in the same zone and time until resolved or approved.

Isolation and LOTO records

Isolation points per asset, lock numbers, zero-energy verification and de-isolation sign-off.

Contractor safety management

Firm pre-qualification, insurance, safety record, worker competence and induction validity, and performance scoring.

Stop-work authority

Anyone can raise stop-work; the area owner is notified and linked permits are suspended pending review.

Statutory and environmental registers

Accident registers, first-aid records, CTE/CTO conditions, monitoring results and hazardous-waste manifests (verify).

Chemicals, PPE and management of change

Chemical register with SDS, PPE matrix and issue records, and MoC requests with risk review and pre-start checks.

Safety KPIs

Frequency and severity rates with configurable formulas plus leading indicators like near-miss rate and CAPA on time.

Workflow

Report to verified CAPA

  1. 1

    Worker reports by voice, photo or form

  2. 2

    AI structures the report and proposes classification

  3. 3

    EHS officer confirms classification

  4. 4

    Investigation identifies root cause

  5. 5

    CAPA assigned with owner and due date

  6. 6

    Effectiveness verified before closure by a named person

Workflow

Permit-to-work lifecycle

  1. 1

    Permit requested with risk assessment

  2. 2

    Competence, induction, isolation and SIMOPS checks run

  3. 3

    Named issuer and area owner issue

  4. 4

    Work handed over and monitored

  5. 5

    Stop-work suspends the permit if raised

  6. 6

    Permit closed and de-isolation signed off

AI

AI skills and Digital Employees

Report structuring

Voice transcription, translation and extraction with proposed severity for human confirmation.

Investigation pack preparation

Timeline, witness transcripts, evidence index and similar past incidents as a draft.

CAPA drafts and owner chasing

Drafts CAPA from findings and sends template reminders.

Inspection finding structuring

Turns voice and photo inspection notes into proposed findings.

Permit check explanation

Explains why a permit check failed and what fixes it. It cannot issue, close or override.

Contractor document extraction

Reads insurance and licence documents with expiry dates for confirmation.

Digital Employees that use this module

  • EHS Inspector Assistant

They act through the same governed Actions as people; risky steps wait for approval.

Frequently asked questions

Can AI classify incident severity?

It proposes a classification and potential severity with citations. Final classification and closure are always done by a person.

Can contract workers report without an app login?

Yes. Near-miss and hazard reporting is planned on WhatsApp by voice or photo in Indian languages, with an anonymous option per site policy.

How does permit conflict detection work?

It checks for overlapping permits in the same zone and time with incompatible types, such as hot work near flammable handling, and blocks issue until resolved or approved.

Does it cover process safety management?

No. Safety-critical element registers and barrier integrity testing are a deliberate non-goal; customers keep their PSM suite and integrate.

See EHS in your workflow

Tell us about your team and the outcomes you want. We will walk you through the apps, the Digital Employees and the plan for your industry.