Work · Workflow
Insight to release
From customer feedback to a shipped, measured feature (planned W3 to W4).
Step by step
Each step is a governed Action: it is permission-checked, logged, and either reversible or compensated.
- 1
Insights arrive from Voice of Customer, tickets, deal notes, surveys and calls
- 2
Insights are clustered and linked to features with citations
- 3
Features are prioritised and placed on a now, next, later roadmap
- 4
A PRD is drafted with citations and approved
- 5
The feature is pushed to an epic and issues and delivered in sprints
- 6
The release ships, optionally behind a feature flag and experiment
- 7
Requesters linked through insights are notified after approval and consent checks
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