Operations · Workflow
Order → Pick → Ship → Deliver
From an online, POS, marketplace or sales order to proof of delivery and COD reconciliation (extends platform flow F7).
Step by step
Each step is a governed Action: it is permission-checked, logged, and either reversible or compensated.
- 1
An order from Commerce or Sales reserves stock in Inventory
- 2
A pick list is generated with FEFO or FIFO rotation
- 3
Items are packed with scan verification
- 4
A tax invoice via Billing or a delivery challan is produced
- 5
If required, an e-way bill is generated through the Tax Engine with human approval
- 6
Dispatch is confirmed and a shipment is booked with a carrier
- 7
Tracking events are ingested until e-POD is captured
- 8
Delivery triggers revenue and COD reconciliation in Finance; returns come back through inspection to restock or quarantine
More Operations workflows
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