Commerce · Workflow
Buy online, pick up in store
An online order routed to an outlet's pickup queue and handed over with a code.
Step by step
Each step is a governed Action: it is permission-checked, logged, and either reversible or compensated.
- 1
The shopper chooses pickup at checkout and pays online
- 2
The order is reserved against the outlet's stock
- 3
It appears in the outlet's pickup queue on POS with a pick list
- 4
Staff mark it ready and the shopper receives a ready-for-pickup message with a code
- 5
Pickup is verified by OTP or order code and handed over
- 6
The shopper receives the receipt and loyalty update
More Commerce workflows
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