Platform · Workflow

Agent Action with human approval

A Digital Employee proposes a risky Action; the Action Bus pauses it and routes it to the right approver with a clear preview.

Step by step

Each step is a governed Action: it is permission-checked, logged, and either reversible or compensated.

1
An agent invokes a typed Action such as sending a WhatsApp campaign message.
2
The Action Bus checks entitlement, permission, policy, delegation of authority, budget and connector health.
3
Because the Action is risk tier R3, an approval request is created with preview, risk, reversibility warning and AI rationale.
4
The approver resolved from the DoA matrix approves, rejects, edits or asks for more information, from the web, PWA or WhatsApp.
5
The durable workflow resumes, executes in a transaction with the outbox and records audit, cost and trace.

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