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ONE3.ai

CRM & Sales · Workflow

Inbound lead to qualified deal

A new enquiry from any channel is captured, checked, scored, assigned and worked until it converts into a deal.

Step by step

Each step is a governed Action: it is permission-checked, logged, and either reversible or compensated.

  1. 1

    An enquiry arrives from a form, WhatsApp, ad lead form, chat, call, API or import and creates a lead with attribution and a consent link.

  2. 2

    Dedupe checks link it to an existing contact or flag a duplicate candidate.

  3. 3

    The lead is scored and enriched; below threshold it goes to a Marketing nurture journey.

  4. 4

    Above threshold it is assigned to a human or the AI SDR with an SLA timer.

  5. 5

    The first touch is drafted or sent according to autonomy level and consent, on the channel the lead used.

  6. 6

    If qualified, a meeting is booked and the lead converts into a contact, company and deal in the first open stage.

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